We reserve the full right to terminate your account at any time, with or without given notice. Your account will be terminated if you are found in violation of any of these terms.

In order to register on our site, you are required to have a valid, unique email address.

When ordering a server, or any other service from PlayPro, you are only renting the server. All services remain the property of PlayPro.

Services ordered from PlayPro will not be activated until payment has been received, and verified to not be fraudulent. In most cases, payment verification is automatic, but may require manual review in rare circumstances.

Failure to make a payment within 5 days after an invoice is due, will result in that service being suspended. In order to re-activate your service, you may be required to pay an additional late fee of up to 10% the invoice amount.

Failure to make a payment within 30 days after an invoice is due, will result in complete termination of that service. Once a service is terminated, it may not be re-activated, and data cannot be recovered.

Any chargebacks or reversed transactions made on your payments will result in your account being immediately terminated.

In order to cancel your services, you must issue a cancellation request within our billing area at http://playpro.com/clients/. Additionally, you must manually cancel any active PayPal subscriptions that were created when ordering your service. We do not have access to deduct funds from your PayPal account, and will not be held responsible for automated payments made via a subscription.

We offer a 7 day money back guarantee, for services canceled within 7 days of the initial order. Refunds must be requested, and only the first payment made on a service is covered by this guarantee. If a service has been active for more than 7 days, none of the payments made on the service are eligible to be refunded.

Any refunds for services older than 7 days will be issued at our sole discretion. Problems can typically be resolved by contacting customer support.

If your account is terminated due to a violation of the Terms of Service, a refund will not be provided.

We make reasonable efforts to ensure services are available 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, services may be unavailable to you. You recognize and acknowledge that on occasion, an event will occur causing services will be unavailable. We make no representation or warranty that our services will be uninterrupted.

Servers may only be used for the services they were intended and you may not install or use unauthorized third party programs. We do not provide technical assistance, and will not be held responsible, for any third party software uploaded to our services. Unauthorized usage, such as attempting to access or interfere with other clients data, will result in suspension of your services.

You may not purposely bypass any limits or restrictions that your service is provisioned with, such as user slots, RAM limits, or CPU restrictions. Attempting to modify or bypass any usage restrictions will result in suspension of your services

In the event your usage exceeds any limits existing on your service, the process exceeding these limits may be automatically disabled without notice. This may occur due to improper usage, such as a crashed or hanging server process.

Your usage must be reasonable and should not place excessive burdens on our hardware or available resources. You may not interfere with the services we provide to other customers. In rare situations, we may place restrictions on your services in the event that your usage interferes with the services provided to other customers.

We claim no responsibility whatsoever for what you choose to host on your server.

You may not use our services to host or distribute illegal material.

PlayPro.com will not be liable for delays or failure in performance caused by acts of God, war, terrorism, strike, labor dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar, beyond our control.

PlayPro.com reserves the right to restrict, alter, or modify fees, benefits, rules, regulations, special offers, membership terms and conditions or terminate services at any time and without notice.

PlayPro.com is not liable to store any statistical data regarding servers, such as user information.

Due to the nature of the services we provide, there may be issues such as but not limited to, performance impacts, data corruption, data loss, and lag. These issues are out of our control and are not the result of our hardware or network. We are not liable for these issues, although a reasonable effort will be made to assist you with any problems you may experience.

We cannot assure that the site is completely free from exploits. If a user is caught exploiting any area of PlayPro.com, their account will be permanently terminated.

We reserve the right to modify any of the information on the site at any given time.

These terms of service were last modified on June 23, 2017.

We collect account, contact and billing details, support communications, and technical information such as IP addresses, cookies and service logs through our websites and services.

Personal information may be accessed or processed as reasonably needed to provide, operate, support, secure and improve our services and manage accounts, billing and customer communications. Automated systems and third-party tools may carry out these activities on our behalf.

We use reasonable security measures to protect your personal information. Information is retained only as long as reasonably needed for business or legal purposes.

We do not sell or trade your personal information. We may share it with service providers for the purposes above or as required or permitted by law. We remain responsible for processing on our behalf and require those providers to protect the information and limit its use to these purposes.

Hosting and storage take place in the United States and the Netherlands. Payments are handled internationally by PayPal and Stripe under their own privacy policies; their linked disclosures describe processing countries. Information abroad may be accessible to local authorities.

This policy was last modified on September 30, 2026.